State Farm® Insurance Agent Jessica Cortes

"I had a great experience working with Tiffany on my auto insurance. She was incredibly patient, helpful, and took the time to walk me through all my options so I could make the best decision. I really appreciated her professionalism and how easy she made the process. Highly recommend her for anyone needing assistance with insurance!"

"Jessica Cortes and her staff are professional, knowledgeable, and experienced. I've been a client for many years and highly recommend this company. Today, I had the pleasure of working with Elle Bennett--her knowledge, attention to detail, and responsiveness exceeded my expectations."

"Cómo todos a veces se atraviesan inconvenientes pero Isabella y Jessica cortes son grandes personas y me han ayudado mucho ..."

"Miss Isabel. provided excellent advice, very good customer service, she was patient and explained everything to me, congratulations, thank you"

"Jessica's staff is experienced, trustworthy and responsive. We've appreciated their service for years!"

"ATTENTION! If you’re here to check out Jessica, you have the chance to work with one of the best offices in the country. Here’s my story: I was hacked and lost over $18,000 in cryptocurrency. I was devastated and felt completely lost. During a consultation with Jessica about life insurance, I mentioned my situation in passing, trusting her as I always have. To my surprise, she reminded me that cyberattack protection was already included in my homeowner’s policy—something she had taken care of without me even realizing it. Less than a month later, State Farm paid me the full amount I had lost! I’ve been working with Jessica for years. Our relationship started when I became a partner in an existing business where she managed the insurance. I couldn’t be luckier. Now, she handles our 401(k) plans, business insurance, and all our personal policies. Another great thing—Jessica’s office agents speak English, Spanish, and Portuguese, making their service even more accessible and helpful. Finding a trusted and reliable insurance agent is rare these days. I highly recommend Jessica and her office to everyone. If you’ve read this far, do yourself a favor—call her. You won’t regret it. Alex Lessa"

"Jessica helped me with my insurance and she did a amazing job, I recommend her to my family since she was able to talk to them in Spanish. She is very understanding and helpful. Don’t hesitate to use Mrs. Jessica"

"Thank you Jessica for the help on my car insurance, very polite and stress free please ask for her and she also speaks Spanish!"

"Jessica Cortes State Farm office has been my insurance agency for at least thirty years. I feel lucky to to be one of their customers. My experience with that office has been wonderful. Each person I've dealt with has been professional, courteous, knowledgeable and accessible. Whenever I have a question, it gets answered promptly and completely. I really feel that the folks there take a personal interest in my particular issues, especially when it comes to discussion of coverage that suits my needs. Jessica, Amy Richardson, Tiffany Reid and Isabel Ramirez have all been terrific to work with. They are conscientious and really do their best to address my questions and concerns. Most recently, I've worked with Elle Bennet who has provided exceptional service and has really gone the extra mile to answer all my questions (there have been many), conduct research with respect to the more complex issues and, in general, make sure my insurance needs are met. I give that office high marks for outstanding service, commitment and efforts on my behalf."

"Angela Marin was super helpful in obtaining my renters insurance. She was great to work with and I am happy I could finalize it with her. I strongly recommend Angie!"

"I’ve been with State Farm my entire life and Jessica’s office is very responsive and efficient. I recently had an interaction with Amy Williams and want to thank her for her always quick and clear answers to my questions!"

"Amazing experience! Elle Bennett was very informative and made the decision very easy to switch. If it wasn’t for her I would have been lost lol 🤗"

"After been a State Farm costumer for over 40 years +. I moved out of the DMV are for couple of years. I moved back to the area and choose to work with the Jessica Cortes team, I originally spoke with Tiffany Reed and transfer my policy on June 14, I told her to use the prorated amount for the payment of the policy from the other state, and charge my credit card for the full amount without my consent. I encountered dealing with this people was the worst mistake I made, my experience with them left me with a bad taste in my mouth. The lack of experience, the unprofessional and incompetent personnel… I was given a choice to contact headquarters to make a legal complaint so it is noted in their records. I decide to go with another insurance company, got a better rate and a superior service all around. The Jessica Cortes team deserve a 0 star."

"Elle Bennett is the best, she really took her time and patience to explain everything to me and my partner. I really loved her positive attitude and effort. I really appreciate and thank you so much for helping us."

"Thank you Amy Williams for making the process of getting homeowners insurance so easy and fast!"

"I had a wonderful experience with this office . There are other agents out there, I evaluated a couple from State Faem and in the end purchased appropriate policies with Jessica’s office. Angie at the office was very helpful and respectful. I also had a meeting with Jessica. She was very warm and friendly, and a good listener, suggested insurance that met our unique needs. I also want to add that this State Farm came highly recommended from someone else. I have to agree. When you select an agent, you want someone who’s dependable and pay attention to details. Basically, professional enough to handle issues but friendly that makes you feel welcome. I definitely recommend this office."

"El peor lugar de seguros ,,, conseguí una postiza con ellos y a las dos meces me dijeron que se había cancelado y no me notificaron Ahora me dicen que me multaron por no pagar mi seguro pero ellos pusieron mi tarjeta en automático para que tomaran los pagos y no hicieron bien su trabajo Definitivamente no recomiendo este lugar además nunca atiene de las llamadas de verdad no son profesionales"

"I have been a client of State Farm since I was 16 and across multiple states. While I have consistently had good experiences across offices and with different agents, a recent transfer to the office of Jessica Cortes has had me working with Tiffany Reid. Tiffany's attention to detail and patience has been amazing. I was coordinating the consolidation of multiple vehicle policies, needing to check on/make adjustments to a home policy, and line up additional life insurance coverage. She has been extremely communicative with lots of information being exchanged via email, but reaching out by phone when something was more time sensitive, and has been marvelous about working through my options with me to help our household make the best choices. Tiffany is demonstrating the worth of having a dedicated agent and has simplified some challenging situations; her work is so appreciated!"

"Tiffany is so helpful and responsive I appreciate her professionalism so much. I had tons of questions purchasing a home owners policy and the lender needed information sent right away and Tiffany was on it. That’s why I’m a loyal State Farm client. Thank you for all that you do. 🥰❤️🥰❤️"

"I needed insurance quickly. Isabel and Tiffany did a superb job! My quote for Commercial Contractors General Liability, Worker's Compensation, and Auto insurance coverage was ready, the next day. Great communication and very professional. The rates were also very good. I would recommend State Farm and this great team."

"I have been with Jessica for a little over two years. Aside from her top-tier customer service and her holistic insurance industry knowledge, she is always willing to answer questions at nearly any moment. She is consistently responsive to inquiries and her caring and honest personality make her and her team the complete package."

"Jessica Cortes with State Farm is an amazing agent. When I opened my store in Rockville a year ago, I hired her. She was easy to work with; moreover, the customer service was excellent. She has exceeded all my expectations. She made the process so easy that I ended up insuring my personal Vehicule and business Vehicule with her agency. I will definitively recommend her services."

"Amy Williams is the absolute best! I have been with State Farm for almost 20 years because of her. She helped me with my life insurance policy years ago, and then my husband, and then his father, and now my kids. Her communication and follow through is top tier!"

"Thank you Amy for dedicating your time to educate me on the various State Farm policies that can benefit me. Your patience, knowledge and examples were appreciated."

"My husband who is insurance skeptical, referred me to Jessica after meeting her at a home show; for help securing a new homeowners policy. I had already made inquiries with 2 other reputable companies, but the very first phone call with Jessica, I felt like I was talking to an old friend that I knew for years. Jessica walked me through everything answering every question and spent the time I needed to gather my information. She was Considerate and patient with me as I was actually working remotely and had a couple of interruptions during our call . Her consideration of our needs and her candor insured me that we landed in the right place, with the right agent and the right insurance product. She thought ahead and had everything in order, just awaiting my go ahead. I am extremely impressed and more so comfortable with the exchange and plan to recommend her services to our friends and family. Thank you Jessica, exemplary customer service, which is unfortunately a lost art these days, you restored my hope. Robyn Bouknight"