State Farm® Insurance Agent Jessica Cortes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Wolska
August 26, 2024
"Angela Marin was super helpful in obtaining my renters insurance. She was great to work with and I am happy I could finalize it with her. I strongly recommend Angie!"
"Anna, Thank you very much for choosing our office to handle your renter's insurance! Angie is the best at what she does, I am so happy she was able to help you and you were satisfied with her remarkable service. ~Jessica Cortes"
carol anderson
August 6, 2024
"I’ve been with State Farm my entire life and Jessica’s office is very responsive and efficient. I recently had an interaction with Amy Williams and want to thank her for her always quick and clear answers to my questions!"
"Thank you, Carol for your loyalty to State Farm and my agency! It is our pleasure to be of service and I agree, Amy is a gem! I appreciate your 5* review and for telling the public of your great experience. Have a great week! Jessica Cortes, Agent"
Jackie Mendez
July 18, 2024
"Amazing experience! Elle Bennett was very informative and made the decision very easy to switch. If it wasn’t for her I would have been lost lol 🤗"
"Jackie, I am so glad you made the decision to switch as well and I’m pleased that you connected with Elle. I am very blessed to be on her team. Thank you for your business! ~Jessica Cortes"
Gigi Gold
June 28, 2024
"After been a State Farm costumer for over 40 years +. I moved out of the DMV are for couple of years. I moved back to the area and choose to work with the Jessica Cortes team, I originally spoke with Tiffany Reed and transfer my policy on June 14, I told her to use the prorated amount for the payment of the policy from the other state, and charge my credit card for the full amount without my consent. I encountered dealing with this people was the worst mistake I made, my experience with them left me with a bad taste in my mouth. The lack of experience, the unprofessional and incompetent personnel… I was given a choice to contact headquarters to make a legal complaint so it is noted in their records. I decide to go with another insurance company, got a better rate and a superior service all around. The Jessica Cortes team deserve a 0 star."
"Gigi, I am sorry you had an unpleasant experience with the transfer to my agency. After thoroughly looking into your account I have come to understand your concern and unfortunately there are factors that influence price that are out of our control. There are some opportunities for savings that are in your control and I’d love the opportunity to explain in more detail. Please call me at (301) 340-3101 if you wish to continue the discussion. My best with your new company. Sincerely, Jessica Cortes "
Ruth Sanchez
June 26, 2024
"Elle Bennett is the best, she really took her time and patience to explain everything to me and my partner. I really loved her positive attitude and effort. I really appreciate and thank you so much for helping us."
"Hi Ruth, I am so happy Elle provided you excellent customer service! She is a real gem to have in our agency! Thank you for your business! ~~ Jessica Cortes "
Deborah Green
June 20, 2024
"Thank you Amy Williams for making the process of getting homeowners insurance so easy and fast!"
"I’m pleased that Amy was able to help with your homeowner’s insurance! Thanks for your business, Deborah! -Jessica Cortes"
Co Co
May 25, 2024
"I had a wonderful experience with this office . There are other agents out there, I evaluated a couple from State Faem and in the end purchased appropriate policies with Jessica’s office. Angie at the office was very helpful and respectful. I also had a meeting with Jessica. She was very warm and friendly, and a good listener, suggested insurance that met our unique needs. I also want to add that this State Farm came highly recommended from someone else. I have to agree. When you select an agent, you want someone who’s dependable and pay attention to details. Basically, professional enough to handle issues but friendly that makes you feel welcome. I definitely recommend this office."
"Thank you so much for your 5* review! Angie is spectacular and I'm happy she was able to help you with your insurance needs! We look forward to seeing you again very soon. ~Jessica "
Asley Rivera
May 15, 2024
"El peor lugar de seguros ,,, conseguí una postiza con ellos y a las dos meces me dijeron que se había cancelado y no me notificaron Ahora me dicen que me multaron por no pagar mi seguro pero ellos pusieron mi tarjeta en automático para que tomaran los pagos y no hicieron bien su trabajo Definitivamente no recomiendo este lugar además nunca atiene de las llamadas de verdad no son profesionales"
"Hi Asley, you are not a customer in my book of business. Please call our office and we will gladly help you connect you with your agent and get an immediate resolution to your concerns, 301.340.3101. I hope to hear from you soon! ~Jessica Cortes"
Sarah Woodruff
April 22, 2024
"I have been a client of State Farm since I was 16 and across multiple states. While I have consistently had good experiences across offices and with different agents, a recent transfer to the office of Jessica Cortes has had me working with Tiffany Reid. Tiffany's attention to detail and patience has been amazing. I was coordinating the consolidation of multiple vehicle policies, needing to check on/make adjustments to a home policy, and line up additional life insurance coverage. She has been extremely communicative with lots of information being exchanged via email, but reaching out by phone when something was more time sensitive, and has been marvelous about working through my options with me to help our household make the best choices. Tiffany is demonstrating the worth of having a dedicated agent and has simplified some challenging situations; her work is so appreciated!"
"Sarah, I am so pleased that Tiffany has demonstrated consistent remarkable service and that she has been able to help you with your auto insurance, home insurance,and life insurance. We value your loyalty to State Farm and our office. Thanks for sharing your experience by way of a 5* review! "
Cristiana Lynn
April 8, 2024
"Tiffany is so helpful and responsive I appreciate her professionalism so much. I had tons of questions purchasing a home owners policy and the lender needed information sent right away and Tiffany was on it. That’s why I’m a loyal State Farm client. Thank you for all that you do. 🥰❤️🥰❤️"
"Cristiana, I am so happy Tiffany was able to help you insure your dream home! Congratulations and we thank you for your business and loyalty to State Farm. ~Jessica"
Carlos Leiva
March 22, 2024
"I needed insurance quickly. Isabel and Tiffany did a superb job! My quote for Commercial Contractors General Liability, Worker's Compensation, and Auto insurance coverage was ready, the next day. Great communication and very professional. The rates were also very good. I would recommend State Farm and this great team."
"Thanks for your 5* review, Carlos! It was our pleasure to help you with your business insurance needs. I appreciate your loyalty over the years and State Farm does too! ~Jessica "
Brock Romano
March 22, 2024
"I have been with Jessica for a little over two years. Aside from her top-tier customer service and her holistic insurance industry knowledge, she is always willing to answer questions at nearly any moment. She is consistently responsive to inquiries and her caring and honest personality make her and her team the complete package."
"Thank you for your kind 5* review, Brock! I am so pleased we have been able to meet your customer service expectations over the years and we will continue to work hard on your behalf! ~Jessica"
Felicity Tchoufa
February 26, 2024
"Jessica Cortes with State Farm is an amazing agent. When I opened my store in Rockville a year ago, I hired her. She was easy to work with; moreover, the customer service was excellent. She has exceeded all my expectations. She made the process so easy that I ended up insuring my personal Vehicule and business Vehicule with her agency. I will definitively recommend her services."
"Felicite, it has been my great pleasure to help you with your business insurance and auto insurance. Thank you for your 5* review and trusting us to protect what matters most. ~Jessica"
Kelly Ball
February 22, 2024
"Amy Williams is the absolute best! I have been with State Farm for almost 20 years because of her. She helped me with my life insurance policy years ago, and then my husband, and then his father, and now my kids. Her communication and follow through is top tier!"
"Kelly, you are right- Amy is the absolute best! Thank you for your review and for trusting us to protect your family with life insurance. We appreciate your continued support and loyalty. It has been so fun to watch your family grow! Looking forward to many years ahead!"
Gurvinder Ravery
February 22, 2024
"Thank you Amy for dedicating your time to educate me on the various State Farm policies that can benefit me. Your patience, knowledge and examples were appreciated."
"Hi Gurvinder, Thank you very much for your 5 Star Review! Amy is great and I’m glad she was able to help you better understand Life Insurance. We are so glad to be your good neighbor! ~Jessica "
Robyn Bouknight
February 14, 2024
"My husband who is insurance skeptical, referred me to Jessica after meeting her at a home show; for help securing a new homeowners policy. I had already made inquiries with 2 other reputable companies, but the very first phone call with Jessica, I felt like I was talking to an old friend that I knew for years. Jessica walked me through everything answering every question and spent the time I needed to gather my information. She was Considerate and patient with me as I was actually working remotely and had a couple of interruptions during our call . Her consideration of our needs and her candor insured me that we landed in the right place, with the right agent and the right insurance product. She thought ahead and had everything in order, just awaiting my go ahead. I am extremely impressed and more so comfortable with the exchange and plan to recommend her services to our friends and family. Thank you Jessica, exemplary customer service, which is unfortunately a lost art these days, you restored my hope. Robyn Bouknight"
"Thank you so much for your 5 Star Review, Robyn. It was a great pleasure connecting with you as well and I am tickled that we were able to help you with your Home Insurance. I look forward to our long relationship for many years to come! ~Jessica "
Patricia Jacobs
February 13, 2024
"Jessica Cortes runs a great State Farm office. I have been a SF customer more than 40 years- and have had many dealings with the offices- this is a good one! Amy Richardson was super professional and helpful when I bought/sold cars in late 2023- her help with Auto Insurances saved me money- and made my part of the car buying process easy and efficient. Highly recommend!"
"Thank you for your 5 Star Review, Patricia! We value your 40 year loyalty I State Farm and our office. I am so pleased that we could help you save money on your auto insurance! "
Nakul Vasudeva
March 13, 2023
"My family and I have used State Farm for years and our experience has with Jessica Cortes and her team has been amazing. Amy Richardson, in particular, has been an amazing help. She’s helped us save on our auto insurance and has always been available, whenever needed."
"I appreciate your 5* review, Nakul! Thank you for your continued loyalty to State Farm and my agency. I am so happy Amy has been able to with your Auto Insurance and we look forward to helping you with other products as your needs change. Warm Regards, Jessica Cortes"
Laur Tiv
February 16, 2023
"I just found them online (simple local google search) when I was looking to switch insurance coverage. They’ve been great. Very thorough, explained all coverage options. I highly recommend!"
"I appreciate very much your 5* review, Lauren! It has been our pleasure to help you select the correct coverages for your insurance needs. We value your business and look forward to serving you for years to come. ~ Jessica Cortes, Agent"
Lonell Johnson
January 26, 2023
"Jessica Cortez's office is very professional when it comes to the service she provides her clients. One of my biggest concerns for protecting my family was making sure that I had adequate Life Insurance and she was very discerning about getting me a policy that was affordable yet beneficial. Talking to her or any member of her team is always a pleasurable and easy conversation."
"It is always a pleasure to speak to you as well, Lonell. Thank you for the 5* review and thank you for choosing State Farm and particularly my office to protect your family. Life Insurance is the most important product one can have to protect their family against unexpected and untimely events and I am so grateful we had a product that fit your needs. I appreciate your business! ~Jessica Cortes"
JP Kelly
January 26, 2023
"Have been a client for many years - Auto, home and Umbrella policies - great team, great service and advice. Jessica and Amy are a real asset to my insurance needs"
"Thank you, Mr. Kelly for your 5* Review!! It is our pleasure to help you with your Auto Insurance, Home Insurance, and Umbrella Insurance. As you mentioned, Amy is a fantastic asset to my agency and State Farm is fortunate to have her. We value your business and our long relationship and look forward to continuing it for years to come. ~Jessica Cortes "
omid ashouri
January 24, 2023
"I have worked with this insurance agent for three years. Their knowledge of insurance policies is solid, and they are professional and helpful."
"Hi Omid, thank you so much for your 5* Google Review. It has been our pleasure to serve you for the past 3 years! We look forward to helping you with your auto insurance for many years to come and we value your business. ~ Jessica Cortes"
Lawrence Bernstein
December 5, 2022
"We've had the good fortune to be with Jessica and her staff as our State Farm agents for a number of years. Highly recommended."
"It has been our pleasure to serve you for many years, Mr. Bernstein. Thank you for your loyalty and allowing us to manage all of your insurance needs. ~ Jessica Cortes "
Stuart Levy
November 30, 2022
"Amy Richardson provides knowledgeable advice every time I call. Kudos to Jessica Cortez for having such an awesome assistant!"
"Thanks, Stu, for your 5-star review of Amy! She is amazing and we are fortunate to have her on our team! Thank you for your continued loyalty to our agency and to State Farm. It is a pleasure to help you with your insurance! "
taisha Howard
September 27, 2022
"I have worked with Amy Richardson for a little over 3 years now and she has been our lifeline ever since. She was able to reduce our car insurance by over 100.00 and she always educates us on ways to save! When we have questions, she’s prompt and shows personal interest. I would highly recommend this agency!"
"Thank you, Taisha, for the fantastic 5-star review. Our team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs and that you’ve been able to work with our team member Amy on your auto insurance. Our goal is to help our customers choose plans that fit their budgets with money-saving opportunities. We also want to share our knowledge, simplify things for you and help you understand your coverages to feel confident in your decisions. Our team strives to answer your questions as promptly as possible. We’re passionate about helping our neighbors! Thank you for the recommendation. We look forward to working with you in the future. Jessica Cortes"